FAQs
Exclusive Diamond Atelier Services: Certified Diamonds, Custom Creations, and Complete Assistance
At Atelier Diamanti e Gioielli, we're committed to offering a comprehensive service that covers every need, from creation to after-sales support. We're your trusted partner for purchasing diamond jewelry unique.
Quality, Guarantee and Authenticity of the Stones
All of our diamonds They are certified by recognized international gemological institutes, such as GIA , IGI and HRD . To guarantee maximum safety and transparency, diamonds over 0.30 carats are always accompanied by a sealed blister and a laser engraving on the girdle showing the number of the certificate .
Design and Personalization: Your Unique Jewel
You dream of a custom-made jewel that tells your story? Yes , we make completely customized creations, whether it's a engagement ring , a wedding ring or a bracelet.
Additionally, we offer an exclusive jewelry exchange service: We transform your old used jewelry In new, personalized creations, preserving the sentimental value of the original materials. We add the finishing touch with a personalized engraving service to make your purchase even more special.
Technical Assistance and Care of Your Valuables
Our team of goldsmith experts takes care of your valuables with the utmost attention. We offer professional repair and restoration services that include welding, polishing, and complete restoration.
If you need to know the your ring size or get advice on how to take care of your jewels , don't hesitate to contact us: we'll be happy to help you find the perfect solution. We always recommend avoiding contact with chemicals or chlorinated water and removing your jewelry during strenuous physical activity to keep it in tip-top condition.
Purchase, Payments and Shipping
To ensure a convenient and secure shopping experience, we accept various payment methods , including credit/debit cards and bank transfers. We ship throughout Italy (free for orders over a certain amount) and internationally. Finally, while personalized items are not returnable, we accept returns and exchanges within 14 days of receipt, provided the jewelry is in its original packaging and in perfect condition.
Contact us today For a free consultation and discover all our services!
